Restaurant online ordering: straight answers
What is the best online ordering system for restaurants?
The one that puts orders where you already work, under your own name, at a cost you can explain. Look for orders that go straight into your Clover or Square, ordering on your own website, phone orders handled too and a customer list you own. With us, ordering is a $99/mo add-on on any plan, and the 2% is built into online prices.
How do I set up online ordering for my restaurant?
Pick a plan, check the ordering add-on at signup and fill out the short setup form. We set it up for you, and your website is live within 1 to 3 days of paying. If you use Stripe, you finish your own Stripe setup (about 10 minutes) before online orders can be taken.
Is there commission-free online ordering for restaurants?
Ordering with us is $99 a month plus 2% of each order paid through our checkout or phone payment link, built into online prices. There's no fee on pay-at-pickup orders, your own pay links or Shopify links.
Do online orders go straight into my Clover or Square?
Yes. Every order, online or by phone, goes directly into your Clover or Square. No second iPad, no extra account. We don't run reservations.
Can I keep my current online ordering?
Yes. If you're happy with it, keep it, and use System for your website, calls, reviews and follow-ups. Card payment through us is optional.
What is a POS system in a restaurant?
POS means point of sale: the register system that rings up orders and takes payments. With our ordering add-on, online and phone orders go straight into your Clover or Square, so your staff works from one screen.
Can calls be answered and phone orders taken when the kitchen is slammed?
Yes. We answer calls day or night. With the ordering add-on, the phone line takes the order, reads it back and sends it into your Clover or Square. With the caller's OK, it texts them a link to pay, sent from your shop's number.
How much does a restaurant website cost?
With us, it's part of System at $279/mo, with call answering, follow-ups, reviews and your Google profile. Ordering is $99/mo on top. We're a newer platform, so the first 500 shops lock in founding pricing for life, with no setup fees.